Return & Refund Policy

 

1. Can I return a product?

Yes, you can request a return within 14 days of receiving your order, provided the item is unused, in original packaging, and in the same condition as delivered.

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2. Which products are not eligible for return?

Items such as personal care products, downloadable software, digital goods, gift cards, and final sale items cannot be returned.

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3. How do I start a return?

Simply email us at support@hypertech.com with your order number and reason for return. Our support team will guide you through the process.

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4. Who pays for return shipping?

The customer is responsible for return shipping costs unless the item is defective, damaged, or incorrect.

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5. How long does it take to process a refund?

Once we receive and inspect your returned item, refunds are processed within 5–10 business days to your original payment method.

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6. Can I exchange an item?

Yes! We only replace items if they are defective, damaged, or shipped incorrectly. To request an exchange, contact us at buysignalx@gmail.com

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7. What if I received a defective or damaged product?

If your order arrives damaged or faulty, contact us within 7 days with photos, and we will arrange a replacement or full refund at no extra cost.

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8. What if I don’t see my refund?

If your refund isn’t showing after 10 business days:

• First, check with your bank or card provider.

• If the issue remains, contact us at buysignalx@gmail.com

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9. Do you refund shipping fees?

Shipping costs are non-refundable. Only product costs will be refunded unless the item was defective or wrong.

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10. How can I contact you for return/refund issues?

You can reach us anytime at 📧 buysignalx@gmail.com  and our team will assist you within 24 hours.