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FAQ's
1. Where are you based?
We are based in Denmark and source our premium tech products from France, delivering worldwide.
2. Do you ship internationally?
✅ Yes! We ship to France, Europe, USA, and worldwide.
3. How long does shipping take?
- France & Europe: 5–10 business days
- USA: 7–14 business days
- Worldwide: 10–18 business days
4. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email to follow your package in real time.
5. Do you offer free shipping?
Yes, we offer free shipping in France & Europe for orders above €50. Other locations may have shipping fees calculated at checkout.
6. Which payment methods do you accept?
We accept all major credit/debit cards, PayPal, and secure checkout options.
7. Is my payment information safe?
Absolutely. All transactions are processed through SSL encryption and trusted third-party payment gateways.
8. What is your return policy?
You can return eligible products within 14 days of receiving your order, provided they are unused and in original packaging.
9. How do I request a refund?
10. What if I receive a defective or wrong product?
Contact us within 7 days with proof (photos/videos), and we’ll arrange a replacement or full refund.
11. Do you offer product warranties?
Yes, many of our tech products include a standard manufacturer’s warranty. Warranty details are listed in the product description.
12. How can I contact Hyper Tech?
You can reach us anytime at 📧 buysignalx@gmail.com Our support team replies within 24 hours (Mon–Fri).